Information Collection And Use
While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, and other information ("Personal Information"). We collect this information for the purpose of providing services and improving your experience with the site, identifying and communicating with you, responding to your requests/inquiries, and improving our site.
Access & Updating Personal Information
Upon written request, we will provide you with a summary of any Personal Information retained by Altep that has been voluntarily provided by you through online forms, download forms, registration forms, etc. You may modify, correct, change or update your personal information by contacting us. This provision does not apply to collection of “Visitor Data” (see below) or to information provided or collected that does not meet the definition of Personal Information.
We collect information that your browser sends whenever you visit our site ("Visitor Data"). This Visitor Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services (i.e., Google Analytics) which collect, monitor and analyze this type of information in order to increase our site’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.
Do Not Track Disclosure
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may employ third-party companies and individuals to facilitate your experience with our site, to provide access to the site on our behalf, to perform site-related services and/or to assist us in analyzing how our site is used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.
Compliance With Laws
Altep, Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We will disclose your Personal Information where required to do so by law or subpoena, if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement, to protect national security, or to protect the security or integrity of our site.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure, and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
In the context of an onward transfer, Altep has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Altep shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless Altep proves that it is not responsible for the event giving rise to the damage.
EU-US Privacy Shield
In compliance with the Privacy Shield Principles, Altep, Inc. commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact Altep, Inc. at:
7450 Remcon Circle
El Paso, Texas 79912
Altep, Inc. has further committed to refer unresolved Privacy Shield complaints to the American Arbitration Association, an alternative dispute resolution provider located in the United States. It may be possible, under certain conditions, for an individual to invoke binding arbitration of a dispute regarding Altep's adherence to Privacy Shield requirements. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the AAA or visit www.adr.org for more information or to file a complaint. The services of the American Arbitration Association are provided at no cost to you.
Links To Other Sites
Our site does not address anyone under the age of 13 ("Children"). We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.