Privacy Policy

Altep, Inc. (“Altep”, "us", "we", or "our") operates the www.altep.com website (the "site"). This page informs you of our policies regarding the collection, use and disclosure of personal information when you use our site. We will not use or share your information with anyone except as described in this Privacy Policy. We use your personal information for providing services and improving the site. By using the site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, and other information ("personal information"). We collect this information for the purpose of providing services and improving your experience with the site, identifying and communicating with you, responding to your requests/inquiries, and improving our site.

Access & Updating Personal Information

Upon written request, we will provide you with a summary of any personal information retained by Altep that has been voluntarily provided by you through online forms, download forms, registration forms, etc. You may modify, correct, change or update your personal information by contacting us. This provision does not apply to collection of “Visitor Data” (see below) or to information provided or collected that does not meet the definition of personal information.

Visitor Data

We collect information that your browser sends whenever you visit our site ("Visitor Data"). This Visitor Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services (i.e., Google Analytics) which collect, monitor and analyze this type of information in order to increase our site’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website, transferred to and stored on your device. We use cookies to collect information in order to improve your experience on our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our site and we therefore, recommend that you leave them turned on.

Do Not Track Disclosure

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third-party companies and individuals to facilitate your experience with our site, to provide access to the site on our behalf, to perform site-related services and/or to assist us in analyzing how our site is used. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.


We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.

Compliance With Laws

Altep is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). We will disclose your personal information where required to do so by law or subpoena, if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement, to protect national security, or to protect the security or integrity of our site.

Business Transaction

If Altep is involved in a merger, acquisition or asset sale, your personal information may be transferred as a business asset. In such cases, we will provide notice before your personal information is transferred and/or becomes subject to a different Privacy Policy.


The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store in order to protect it from unauthorized access, destruction, use, modification, or disclosure. However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure, and we are unable to guarantee the absolute security of the personal information we have collected from you.

International Transfer

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

In the context of an onward transfer, Altep has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Altep shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless Altep proves that it is not responsible for the event giving rise to the damage.

EU-U.S. Privacy Shield

Altep complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. Altep has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

In compliance with the Privacy Shield Principles, Altep commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Private Shield policy should first contact Altep at:

7450 Remcon Circle
El Paso, Texas 79912
via email:

Altep has further committed to refer unresolved Privacy Shield complaints to the American Arbitration Association, an alternative dispute resolution provider located in the United States. It may be possible, under certain conditions, for an individual to invoke binding arbitration of a dispute regarding Altep's adherence to Privacy Shield requirements. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the American Arbitration Association or visit www.adr.org for more information or to file a complaint. The services of the American Arbitration Association are provided at no cost to you.

Links To Other Sites

Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our site does not address anyone under the age of 13 ("children"). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you learn that your children have provided us with personal information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

This Privacy Policy is effective as of September 18, 2015 and will remain in effect, except with respect to any changes in its provisions, in the future. Such changes will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. You may request a copy of prior versions of our Privacy Policy by contacting us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at  or submit the form below.

Full Name(*)

Please type your full name.

Invalid email address.

Invalid Input
Please prove you are human

Invalid Input



(800) 263-0940







(800) 263-0940